|Security assessment and improvement projects for
a number of Small and Medium sized enterprises.
||Identification, assessment, mitigation and management
of IT security risks, surpassing requirements of audit committees.
|Championed and implemented business process changes
for a retail technology service provider.
||Operational improvements and cost reductions for
the company’s repair depot, warehouse, and supply chain.
|Alignment of organizational structure with strategic
objectives and redesign of all customer-facing roles for the Retail Banking arm of a recently merged
financial services company.
||Improvements to sales performance, customer service
and operational efficiency. Overall reduction in personnel costs.