|Review and reorganization of IT infrastructure for a major aerospace and printed
circuit board manufacturer with divisions in Canada and the US.
||Significant improvement in performance and reliability of IT infrastructure and
organization. Measurable improvement in corporate productivity as it relates to IT.
|Development of Customer Relationship Management metrics and a targeted marketing
program to increase revenue and customer retention.
through increased up-selling, cross selling, and retention plus
reduced staff time related to marketing and sales efforts.
|Navigation of a technology company through a cross-border Chapter 11 / CCAA
||The company emerged from bankruptcy protection in record time, following
operational and financial restructuring.